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Question: iPhone 6s vs iOS 11

Phone is not operating smoothly since updated software. When will a fix be available

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Nov 16, 2017 2:33 PM in response to Bsnothappy In response to Bsnothappy

Hello Bsnothappy,


Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having issues with your iPhone not behaving as expected. If you haven't already, please restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on.


Restart your iPhone, iPad, or iPod touch


If you're still having an issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.


How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch



Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:



If your iPhone, iPad, or iPod touch won't turn on



Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.


Cheers!

Nov 16, 2017 2:33 PM

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Question: iPhone 6s vs iOS 11