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Question: Mobile data usage statistics giving incorrect analysis

The Mobile data usage counter is very crucial, and we are not seeing proper usage statistics recently. I reset my mobile statistics to have a fresh start. But after 2 days I could see that it is again showing the previous usage and shows "Last reset" as Never. Not at all expected from iOS. 😐

iPhone 6s, iOS 11.1

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Nov 16, 2017 3:58 AM in response to agrawal.anshul In response to agrawal.anshul

If you restored your phone via iTunes and there are still software errors, then the only way to fix them is to do a device firmware update using the Update option when connected to iTunes.


Should that not fix the issue, you should contact Apple Support for advice.


A workaround you might consider in the interim is to use a data management app from the App Store.

Nov 16, 2017 3:58 AM

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Question: Mobile data usage statistics giving incorrect analysis