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Question: Photos Export Window

I am seeing an error when exporting a photograph from Photos on OSX. You will see from the attached screenshot that the export window underlies the upper toolbar. The top of the export window is covered so cannot be moved. This is a recent issue. It occurs whether the Photos window is full page sized, full window sized or reduced. Is this a bug?


I am running Mac OS High Sierra version 10.13.1 on my MacBook Pro Retina 15" and using Photos version 3.0 (3231.11.210)


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MacBook Pro with Retina display, macOS High Sierra (10.13)

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Nov 30, 2017 4:04 AM in response to vinceunlimited In response to vinceunlimited

Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try exporting from there. Any improvement? Reboot normally and try again.


If the above doesn't work close Photos, go to your Users/Home/Library/Containers folder and move the folder titled com.apple.Photos to the Desktop. Reboot, launch Photos and try exporting again.

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Question marked as Helpful

Nov 30, 2017 4:04 AM in response to vinceunlimited In response to vinceunlimited

Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try exporting from there. Any improvement? Reboot normally and try again.


If the above doesn't work close Photos, go to your Users/Home/Library/Containers folder and move the folder titled com.apple.Photos to the Desktop. Reboot, launch Photos and try exporting again.

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Nov 30, 2017 4:04 AM

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Nov 30, 2017 4:04 AM in response to Old Toad In response to Old Toad

Hi Old Toad,


Apologies for a late response but it seems my issue has now gone away. I'm glad I didn't have to do a re-boot in Safe Mode or mess with moving folders. So I cannot confirm or deny whether your suggested fix worked. But thanks again for your suggestion. Vince

Nov 30, 2017 4:04 AM

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Question: Photos Export Window