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iPhone 8 Plus overheat and stuck in black screen with apple icon

After I updated my iPhone 8 plus & iPhone 7S to version 11.1.1, suddenly the device freezes then restarted and stuck on the black screen with apple icon

I have tried to put the device in recovery mode or DFU mode to restore the device but keep restarting and stuck on the apple icon screen

please help

iPhone 8 Plus, iOS 11.1

Posted on Nov 16, 2017 5:02 AM

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Question marked as Best reply

Posted on Nov 16, 2017 10:14 AM

mnofal1974,


See the steps in the link below:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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iPhone 8 Plus overheat and stuck in black screen with apple icon

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