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Question: Backup

I can’t make backup iCloud from my iPhone also i try from my Mac can’t. I try to turn backup off I cant also.

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Nov 16, 2017 11:49 PM in response to Yqb90 In response to Yqb90

Hi Yqb90!

I understand that you're unable to back up your iPhone to iCloud or iTunes, and I'm happy to help. You can review the following articles for troubleshooting suggestions:

If iCloud Backup couldn’t be completed or you can’t restore

If your iTunes backup couldn‘t be completed or you can‘t restore from a backup​

Thanks for using Apple Support Communities.


Cheers!

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Question marked as Helpful

Nov 16, 2017 11:49 PM in response to Yqb90 In response to Yqb90

Hi Yqb90!

I understand that you're unable to back up your iPhone to iCloud or iTunes, and I'm happy to help. You can review the following articles for troubleshooting suggestions:

If iCloud Backup couldn’t be completed or you can’t restore

If your iTunes backup couldn‘t be completed or you can‘t restore from a backup​

Thanks for using Apple Support Communities.


Cheers!

Nov 16, 2017 11:49 PM

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Question: Backup