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Question: The problem with the payment.

Hello, I have a broken phone, and I came, and I could not remove the subscription from the app BOOM. I did not use it and I have debt 149 rubles. Please remove it as I have not used the phone and could not remove the subscription.

iPhone 5c, iOS 10.2.1

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Nov 16, 2017 4:01 AM in response to min1one In response to min1one

This is the document I would usually advise you to look at ...


https://support.apple.com/en-gb/HT202039


But in this case I think you should go to the official apple support site.


https://support.apple.com/contact

Find your country and proceed from there.

Nov 16, 2017 4:01 AM

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Nov 16, 2017 4:01 AM in response to min1one In response to min1one

We are fellow users, nobody on here can cancel any of your subscriptions for you. And you don't need the phone to do it, you can use your computer's iTunes or any other iOS device : View, change, or cancel your subscriptions - Apple Support

Nov 16, 2017 4:01 AM

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Question: The problem with the payment.