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Question: Activation lock

What if i brought the original owner with me to apple and he told them that he doesn't remember the apple id for the activation lock? Can they help us?

iPhone 6s Plus, iOS 11.1

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Nov 17, 2017 6:17 AM in response to Dxmxnxc___ In response to Dxmxnxc___

Forgot to post the links.


Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.


Apple ID - Find



Enter your Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage




Apple ID – Forgot Password

Nov 17, 2017 6:17 AM

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Nov 17, 2017 6:17 AM in response to Billyxx In response to Billyxx

If necessary, there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Nov 17, 2017 6:17 AM

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Question: Activation lock