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Question: Battery Life

Guys, I am experiencing very poor battery life of my ipod touch 6th gen. It olny lasts 3-4 hour max with normal usage no heavy game stuff. And i bought it some 4-5 months back. Is it normal or should i go to the serivce center.

And is the international warranty applicable on ipod touch?

iPod classic, iOS 11.1

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Nov 16, 2017 4:52 AM in response to bvneet In response to bvneet

The iPod touch warranty is International though I read that some places may ask to see the receipt. The battery does seem out of line with expectations. Try to get it into an Apple store and see what they say.

Which was the country it was bought in ... and where are you now?

Nov 16, 2017 4:52 AM

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Nov 16, 2017 5:07 AM in response to bvneet In response to bvneet

Ah yes, India. The source of the greatest number of warranty service problems. All I can say is that you will be very lucky to get warranty attention in India, having bought the product elsewhere.

Indian stores are all Authorised and not genuine Apple stores. They are privately owned and the proprietors are rarely interested in products they did not themselves first sell to you. On the brighter side, now Apple have manufacturing plants in India, we should soon see genuine Apple stores (2019, I hear).

Nov 16, 2017 5:07 AM

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Nov 16, 2017 5:15 AM in response to seventy one In response to seventy one

AFIAK, there are many genuine apple stores in all major cities here. Moreover, just talked to a representative and i was assured will get the problem solved asap after i bring in the ipod. And i dont agree with their not showing interest in products purchased abroad, as i myself have experienced good service from their side regarding my other product, that too brought from another country. 🙂

Nov 16, 2017 5:15 AM

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Nov 16, 2017 5:28 AM in response to bvneet In response to bvneet

I certainly wish you well and you do appear to have found someone interested. On the other hand I can tell you there are NO formal Apple stores in India. The government has not allowed them. Government upheld that Indian law only allowed stores that would have a minimum of 50.1 + plus ownership by an Indian national or company.


However, Apple's opening of manufacturing plant in India has opened that door. I am

not sure but I believe it may be under the Tata umbrella.


As far as service is concerned, I tend to field several complaints a week about people's inability to get service. That equally applies to the only Apple office in Bengaluru until the manufacturing plant started in May of this year. Now I believe it only deals with iphones sales which are being made / assembled there.

Nov 16, 2017 5:28 AM

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Nov 16, 2017 5:41 AM in response to bvneet In response to bvneet

You're welcome. I would be really pleased not only to learn of any particular reliable store, but of anything I have may have misunderstood. We are only volunteer help, users, like yourself, but we strive to be as accurate as we can when answering the people who write in. As it so happens, I do have some knowledge of India and trading there, but it is not up to the minute.

Nov 16, 2017 5:41 AM

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Question: Battery Life