Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Fitbit Charge 2 won't pair with new iPhone 8

I bought my wife a new iPhone 8 and gave her my Fitbit Charge 2. I cannot get the phone to find and connect to the device. I've tried all the troubleshooting advice I could find online including on the fitbit site, no joy. I am able to pair the device with my iPhone 7 and a couple of other iPhones. The problem follows the iPhone 8. Anyone else having this issue?

iMac (27-inch, Late 2013), OS X Yosemite (10.10.5)

Posted on Nov 16, 2017 6:15 AM

Best reply

Kelemor

Level 1

73 points

Posted on Nov 16, 2017 8:10 AM

If you go to fitbit supported devices

https://www.fitbit.com/devices

and check under supported devices you do not see Iphone 8/8 plus/X

I would put it on fitbit not updating their app to support those phones

this theory is helped by you trying it on other iphones and and a 7

(unless these other phones were the 8/X family)

View in context

6 replies

There are no replies.

Fitbit Charge 2 won't pair with new iPhone 8

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up