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Question: im on my moms family shairing plan and it keeps asking me to ask her ti update the billing information and she has done that 3rimes but i still cant update anythingb

Can’t download Becouse of billing info whe it has been updated 3times

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Nov 16, 2017 3:11 PM in response to LILb36411 In response to LILb36411

Ther s an issue with her payment method that she has to resolve.

The payment information must be accurate, up to date and match exactly what’s on file with her bank. She needs to call the bank to check if they are blocking payments to iTunes for some reason. If she still can’t figure out what the issue is, she’ll need to contact iTunes Store Support directly.


iTunes Store official support, including billing and verification issues

https://support.apple.com/itunes

Nov 16, 2017 3:11 PM

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Question: im on my moms family shairing plan and it keeps asking me to ask her ti update the billing information and she has done that 3rimes but i still cant update anythingb