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Question: There is an email in the inbox that I cannot erase. It also appears in the VIP box, and I don't know why. I want to erase this message. Suggestions?

There is an email in the inbox that I cannot erase. It also appears in the VIP box, and I don't know why. I want to erase this message. Suggestions?

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Question: There is an email in the inbox that I cannot erase. It also appears in the VIP box, and I don't know why. I want to erase this message. Suggestions?