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Question: how do i cancel a teansaction i did not make

I received an email stating a transaction was made but I did not make it. How do I cancel the transaction?

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First of all, make sure that the message came from Apple:

Identifying legitimate emails from the iTunes Store - Apple Support


Then contact directly iTunes Store Support at: iTunes - Official Apple Support

Regards

Giulio

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Nov 16, 2017 6:50 AM in response to Acacia819 In response to Acacia819

Check your iTunes Store purchase history, including hidden purchases.


If that item doesn't appear, forward the email to reportphishing@apple.com as an attachment and then delete it.

If that item does appear, click here and fill out the form.


(155101)

Nov 16, 2017 6:50 AM

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Question marked as Apple Recommended

Nov 16, 2017 6:56 AM in response to Acacia819 In response to Acacia819

First of all, make sure that the message came from Apple:

Identifying legitimate emails from the iTunes Store - Apple Support


Then contact directly iTunes Store Support at: iTunes - Official Apple Support

Regards

Giulio

Nov 16, 2017 6:56 AM

Reply Helpful
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Question: how do i cancel a teansaction i did not make