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Question: apple watch 3 not sending/receiving any messages, including imessages when phone isn't nearby

I first tested my watch by turning my phone completely off and making a call, which worked. I then tried to send an iMessage through the watch with my phone off, and it would not send. I then tried turning the phone on and leaving the area so my watch would have to connect with LTE and (once I was sure it was properly connected to LTE) I tried to send another test to no avail. I then went into my settings and turned iMessages off for a few seconds and then turned it back on and tried again. Nope. Does anyone have any suggestions for what else I could look into? I have turned both devices off and on again, so if that was your fix, I already tried it!! ;-)

Apple Watch Series 3, iOS 4.1

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Nov 16, 2017 6:47 AM in response to annajade24 In response to annajade24

Hi


It may help to follow the instructions here, including under the heading "Get help if you can't send or receive messages" and including unpairing and re-pairing your Apple Watch if necessary:


Read and reply to messages with your Apple Watch - Apple Support


Keep in mind that the functions that are available on your Apple Watch when it is away from your iPhone depend on various factors including:



Features and requirements that apply under various circumstances are detailed here, including within the footnotes #1 and #2:


How to use your Apple Watch without your iPhone nearby - Apple Support


If you still need help, then I suggest that you contact your carrier in the first instance.


If the issues persist, then, depending on your carrier's advice, I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Nov 16, 2017 6:47 AM

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Question: apple watch 3 not sending/receiving any messages, including imessages when phone isn't nearby