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User profile for user: ahmed abed
ahmed abed Author
User level: Level 1
4 points

my iphone is stop after update ios 11.1.1

can you solve the problem

iPhone 5s, iOS 7.0.3

Posted on Nov 16, 2017 7:24 AM

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1 reply
User profile for user: rose_10
rose_10
User level: Community Specialist

Nov 16, 2017 7:49 PM in response to ahmed abed

Hello ahmed abed,


Thanks for asking the Apple Support Communities for help with your iPhone. I believe you mean frozen when you mentioned "stop".


I recommend trying the troubleshooting provided in the following help article: If your iPhone, iPad, or iPod touch won't turn on or is frozen


If my assessment was incorrect, or the steps have not helped, please let us know! Thanks and have a wonderful evening.
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my iphone is stop after update ios 11.1.1

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