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Question: 'photos' does not open

latest OS on desktop imac - 'Photos' application does not open - please help

thank you!

iMac (Retina 5K, 27-inch, 2017), iOS 11.1

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Nov 16, 2017 7:38 PM in response to FitzFoto1 In response to FitzFoto1

Hello FitzFoto1.

Welcome to Apple Support Communities.

If I'm understanding correctly, the Photos app on your Mac will not open. I will be happy to help.

Check out the steps below to see if it helps from our article: Use the Photos library repair tool

If your Photos library won't open, or if Photos behaves unexpectedly, the Photos library repair tool may resolve the issues.

Follow these steps to use the Photos library repair tool:

  1. Hold down Option-Command while you open Photos.
  2. In the dialog that appears, click Repair to start the repair process.

You may be asked to type in your user account password to authorize the library repair.

The repair tool will analyze the the library's database and repair any inconsistencies it detects. Depending on the size of your library, this may take some time. When the process is completed, Photos will open the library.


Nov 16, 2017 7:38 PM

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Question: 'photos' does not open