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Question: My iPhone ask me different apple id

Hi

My iPhone 6s freeze on apple logo, when I restore it ask me different apple id how can I fix it ?

It’s no 11.1.1

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Nov 16, 2017 7:45 AM in response to A.Alshamsi6 In response to A.Alshamsi6

Sounds like you've encountered activation lock. Did you buy the phone used? You will need to talk to whoever you got it from. Only the owner of the account used to lock it can remove the lock.

There is no way to bypass the activation lock.

Nov 16, 2017 7:45 AM

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Nov 16, 2017 7:54 AM in response to A.Alshamsi6 In response to A.Alshamsi6

Cont can contact Apple directly.


You will need to provide the original proof of purchase from an authorized retailer to have the activation lock removed from the device.


Contact Apple for help with Apple ID account security - Apple Support

Nov 16, 2017 7:54 AM

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Question: My iPhone ask me different apple id