Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: When downloading new software, authentication lists wrong city for my product

last night when I downloaded new software, I noticed that the 6 digit code which was sent to my i phone listed the wrong city for my products. How can that be changed?

iMac (21.5-inch, Late 2013), iOS 11.1

Posted on

Reply

Page content loaded

Nov 16, 2017 8:31 AM in response to Lar002321 In response to Lar002321

See Two-factor authentication for Apple ID - Apple Support.

What if I don’t recognize the location shown in my sign in notification?


When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.


If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in.


However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to ensure the sign in attempt is blocked.


tt2

Nov 16, 2017 8:31 AM

Reply Helpful
User profile for user: Lar002321

Question: When downloading new software, authentication lists wrong city for my product