Question: itunes sync grey
Over the past few weeks i've not been able to sync my iphone 6 to my PC.
The sync button is greyed out and the storage bar at the bottom is just yellow with "other"
I've tried every fix i could find. I know it's this pc as 2 iphones won't sync on this pc but sync fine on another laptop.
Rebooting both pc and phone.
updating itunes and phone
Uninstalling anti virus and allowing in firewall/turning firewall off
clearing lockdown folder so it can trust the pc again
authorising the pc.
The only thing i've not done is reset my phone for fear i won't be able to sync and i have no backup......
Any ideas guys?