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Question: Radio app not working

Hi all,


I am using apple watch series 3 with iPhone7 plus (in Italy).

My iphone is correctly connected to internet.

When I try to start radio app on apple watch, after selecting one radio I got the error "Internet connection is not available". Starting from this moment every time I open the radio app I got immediatly this error (it seems that the app doesn't check anymore if the connection is really available or not).

How can I force quit the app ?

Is the radio app working on apple watch series 3 gps only in Italy ?

MacBook Pro, OS X El Capitan (10.11.6)

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Answer:

Hi


The Radio feature is supported in Italy.


Follow the instructions here to use the Radio app:


Radio (Apple Watch Series 3 only)


If your iPhone is not connected to the Internet via Wi-Fi, then it may help to check your settings:


  • On iPhone, go to: Settings > Mobile / Cellular Data > turn on Music.
  • On iPhone, go to: Settings > Music > Mobile / Cellular Data > enable Cellular Data and Streaming.


The following steps may also help:


Check the connection between your Apple Watch and your iPhone:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:

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Nov 17, 2017 1:48 AM in response to Mino77 In response to Mino77

Hi


The Radio feature is supported in Italy.


Follow the instructions here to use the Radio app:


Radio (Apple Watch Series 3 only)


If your iPhone is not connected to the Internet via Wi-Fi, then it may help to check your settings:


  • On iPhone, go to: Settings > Mobile / Cellular Data > turn on Music.
  • On iPhone, go to: Settings > Music > Mobile / Cellular Data > enable Cellular Data and Streaming.


The following steps may also help:


Check the connection between your Apple Watch and your iPhone:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:

Nov 17, 2017 1:48 AM

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Question: Radio app not working