Activation lock is not recognizing my Apple ID
I bought this phone new and was doing a software update and it locked up no it will not recognize my Apple ID so I have activation lock I need help because I have no other phone to call with
I bought this phone new and was doing a software update and it locked up no it will not recognize my Apple ID so I have activation lock I need help because I have no other phone to call with
If this is indeed a new phone and you are the original owner, then I suggest making a reservation at the Genius Bar in an Apple Store near you as the quickest way to get this resolved:
Genius Bar Reservation and Apple Support Options - Apple
You will need a proof-of-purchase and some form of ID.
Where did you buy it?
Some place have been palming off used iPhones as new. I suggest you return and ask for them to return your money.
Activation lock is not recognizing my Apple ID