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Question: I ordered a watch a few days ago and I need to change it for a bigger one. Can I do It in stores or do I have to do it online?

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Question marked as Apple Recommended
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Apple's return policy for an Apple Watch that has been purchased directly from Apple can vary by country.


In the US, for example, Apple's policy allows for returns within 14 calendar days of receiving the Apple Watch:


Returns & Refunds - Shopping Help - Apple


If you need help, then contact Apple:


Contact - How to Contact Us - Apple


(Note that you are not talking to Apple here - this is a user-based technical support community).


Other retailers' return policies may vary. If you bought your Apple Watch elsewhere than from Apple, check with the retailer to establish any available return options.

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Question marked as Apple Recommended

Nov 16, 2017 8:35 AM in response to mariannec123 In response to mariannec123

Hi


Apple's return policy for an Apple Watch that has been purchased directly from Apple can vary by country.


In the US, for example, Apple's policy allows for returns within 14 calendar days of receiving the Apple Watch:


Returns & Refunds - Shopping Help - Apple


If you need help, then contact Apple:


Contact - How to Contact Us - Apple


(Note that you are not talking to Apple here - this is a user-based technical support community).


Other retailers' return policies may vary. If you bought your Apple Watch elsewhere than from Apple, check with the retailer to establish any available return options.

Nov 16, 2017 8:35 AM

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Question: I ordered a watch a few days ago and I need to change it for a bigger one. Can I do It in stores or do I have to do it online?