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Question: How come the new version let us lose all of our data?!

I have a very sensitive data on my iphone and after updating it into the newst version! It start to act funny!!! like when i hear it someone is calling and the screen all white and never turn off! I tried to put it into the refrigerator - literally - just to cool it down! Now i need help on it! i don’t wanna lose any data and I don’t have a backup anywhere!

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If the data on your iPhone is that sensitive, your first step should be to back it up. I suggest you back it up to both your computer and to iCloud before doing anything else.

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Nov 16, 2017 10:48 AM in response to Taioba525 In response to Taioba525

Taioba525 wrote:


i don’t wanna lose any data and I don’t have a backup anywhere!

If you do no have your data backed up, you will lose it. Maybe not this week or even this year but you will lose it. You'll lose it if your phone is stolen. You'll lose if your phone is damaged beyond repair. You'll lose it if it develops a problem and can't be turned on.


If your data is important to you, you back it up. You have a back up that you can access immediately and you have one that is stored remotely in case, for example, your house burns down with both your phone and your back up in it.


Your data is your responsibility.

Nov 16, 2017 10:48 AM

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Question: How come the new version let us lose all of our data?!