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Update or reinstall Safari for your computer

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Question: Safari 11.0.1 keeps crashing. I always used Safari to access my online banking. Now it crashes all the time.

Every time I try to do any transactions with my online banking, Safari Browser crashes.

iWeb '08

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Nov 16, 2017 12:08 PM in response to aldigio In response to aldigio

Go step by step and test.



1. Delete Caches and test.


Close all windows and quit all applications.

Hold "option" key down and click "Go" menu in the Finder menu bar.

Select "Library" from the dropdown.


Library > Caches > com.apple.Safari

Right click the com.apple.Safari file and select "Move To Trash.

Close windows and relaunch Safari.


2. Delete com.apple.Safari.plist file and test.


Backup your Mac.

Empty the Trash.

Quit all applications.

Hold the option key down and click the "Go" menu in the Finder menu bar.


Select "Library" from the drop down.


Library > Preferences > com.apple.Safari.plist

Right click on it and select "Move it to Trash".

Restart and relaunch Safari. Click “Start using Safari” link at the bottom.


If this doesn’t help, “Put Back” the com.apple.Safari.plist

Right click on the Trash icon in the Dock and select “Open”.

Right click on the com.apple.Safari.plist and select “Put Back”.

Choose”Replace”.


3. If Safari doesn‘t load a page or webpage items are missing

https://support.apple.com/en-us/HT204098


4. If Safari is slow, stops responding, quits unexpectedly, or has other issues

https://support.apple.com/en-us/HT203353


5. Sometimes third party software can cause this kind of a problem.

Please run Etrecheck and post the report here.

https://etrecheck.com


Download it, open Downloads folder, click on it to open and select ”Open”.

Select a problem from the “Choose a problem” popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy to Clipboard”, and then paste it when you reply.

Nov 16, 2017 12:08 PM

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Nov 16, 2017 5:36 PM in response to aldigio In response to aldigio

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


Safari Reset



Nov 16, 2017 5:36 PM

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User profile for user: aldigio

Question: Safari 11.0.1 keeps crashing. I always used Safari to access my online banking. Now it crashes all the time.