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Question: Not hearing incoming calls on iPhone 6s Plus

Last night I update my iPhone to iOS 11.1.1 and couldn’t hear the voice on incoming calls. Outgoing and internet calls would work fine. Is anyone facing the same issue?

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Nov 17, 2017 7:34 AM in response to theSJgaming In response to theSJgaming

Hey there, theSJgaming.

I see that, after updating your iPhone to iOS 11.1.1, you're unable to hear callers the receiver when the contact you the receiver. Strangely, it only seems to effect incoming calls, as you're able to hear them when you call out. I'm happy to help.

Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.

If you can‘t hear a person on a call or voicemail or if the sound isn‘t clear on your iPhone -- If restarting your phone didn't resolve the issue, follow the steps provided in this support article.

Let me know how that goes.

Take care!

Nov 17, 2017 7:34 AM

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Question: Not hearing incoming calls on iPhone 6s Plus