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wireless keyboard volume functions don't work

I purchased a wireless keyboard with the numeric keypad. The volume functions on the keyboard do not work. When I hit the volume down button it hides any screens I have open. My old wireless keyboard volume functions worked.


When I go into system preferences I do not have this option

Select "Use all F1, F2, etc. keys as standard function keys"


My old keyboard did not require me to set this up. Do I have a defective keyboard that Apple needs to replace?


Thanks

iMac, OS X El Capitan (10.11.6)

Posted on Nov 16, 2017 9:54 AM

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wireless keyboard volume functions don't work

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