Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: iCloud verification code sent to destroyed device

I need help figuring out how I can access the verification code for my iCloud that is being sent to a device that is destroyed. I just got an iPhone 6 to replace my iPhone se that I no longer have access to. I received a message informing me that a code has been sent to the destroyed device and now I am stuck.. Help

iPhone 6

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

If the number is not the same, you need to contact Apple directly.

Contact Apple for help with Apple ID account security - Apple Support


You will not be able to bypass the activation lock without proving ownership of the account or providing the original proof of purchase for the device.


Edit. Sorry. Not sure what I was thinking. You do want to contact Apple, though. Otherwise, you will have to create a new account and you will lose access to all of the apps and data tied to the original account.

Posted on

There’s more to the conversation

Read all replies

Page content loaded

Question marked as Apple Recommended

Nov 16, 2017 11:33 AM in response to CrankyCrabApple In response to CrankyCrabApple

If the number is not the same, you need to contact Apple directly.

Contact Apple for help with Apple ID account security - Apple Support


You will not be able to bypass the activation lock without proving ownership of the account or providing the original proof of purchase for the device.


Edit. Sorry. Not sure what I was thinking. You do want to contact Apple, though. Otherwise, you will have to create a new account and you will lose access to all of the apps and data tied to the original account.

Nov 16, 2017 11:33 AM

Reply Helpful (1)
User profile for user: CrankyCrabApple

Question: iCloud verification code sent to destroyed device