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Question: Phone acting up

I got my iPhone new & since I got it it’s been acting up. It opens apps by its self, does anything by its self. When I go to type something it acts up and stars goin got other apps. I don’t understand this & if anybody has a answer please tell me.

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Nov 17, 2017 9:23 AM in response to Destinylolxoxo In response to Destinylolxoxo

Greetings, Destiny!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with the screen on your iPhone and I will be happy to help out! Based on the issue you are describing, it would be best to follow the steps here to backup the device: How to back up your iPhone, iPad, and iPod touch - Apple Support . Once you have a current backup, follow the steps from this article: Restore your iPhone, iPad, or iPod to factory settings . These steps will reinstall iOS. Once you have reinstalled, test and see if you are still having the issue.

Let me know the results and have a great day!

Nov 17, 2017 9:23 AM

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Question: Phone acting up