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Question: i try to download a app and it tells me my apple id is disconnected

What is the problem?

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Nov 16, 2017 11:49 PM in response to Jake366 In response to Jake366

Do you mean 'disconnected' or disabled ?


If the former, what is the full text of the message.


If the latter try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support

If that doesn't fix it contact iTunes Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html

Nov 16, 2017 11:49 PM

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Question: i try to download a app and it tells me my apple id is disconnected