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Question: Apple Watch 3 Turns Off By Itself

My Apple Watch seems to be shutting off on it's own. I've had about 5 instances in the last 2 weeks where I've looked at my watch and found it to not be working.


Is anyone else having this issue?

Apple Watch Series 3, watchOS 4.1, Celluar

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Hi


It is certainly not normal for your Apple Watch to turn off unexpectedly.


Whilst I can't say why that has been happening, the following steps may help to stop if from happening again (check performance after each before moving on to the next):


If you have not yet done so, update both your iPhone and Apple Watch to the latest software, starting with your iPhone:


Close all apps and restart both your iPhone and your Apple Watch (normally):


Unpair and re-pair your watch:


Remove apps and watch face complications:


If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


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Nov 16, 2017 5:01 PM in response to JohnnyGangsta In response to JohnnyGangsta

Hi


It is certainly not normal for your Apple Watch to turn off unexpectedly.


Whilst I can't say why that has been happening, the following steps may help to stop if from happening again (check performance after each before moving on to the next):


If you have not yet done so, update both your iPhone and Apple Watch to the latest software, starting with your iPhone:


Close all apps and restart both your iPhone and your Apple Watch (normally):


Unpair and re-pair your watch:


Remove apps and watch face complications:


If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Nov 16, 2017 5:01 PM

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Question: Apple Watch 3 Turns Off By Itself