"Family Sharing Information is not Available" on iPhone 6S Plus with iOS 11
family sharing information is not available
BLUF*: An iPhone 6S Plus running iOS 11 has a message that reads "Family information is not available" in the "Apple ID >> "Family Sharing" settings and the area under this setting.
*BLUF= Bottom Line Up Front
While my issue is similar to the one referenced above, there are some differences.
I set-up our Family Sharing from an iPhone 8 Plus running iOS 11 (have since updated to 11.1.1 but no change in the below situations) with "Purchase Sharing" and "Location Sharing" set to "On". I am the organizer. I invited all of my family (additional 5 people) and the three with iPhones accepted the invitation. The results of my efforts so far are:
- iPhone 8 Plus running iOS 11.1.1 -- need to check this phone's settings for proper set up
- iPhone 7 Plus running iOS 11.1.1 -- all good
{Here is the main issue}
- iPhone 6S Plus running iOS 11 -- "Family Sharing" settings reads "Family information is not available" and the area under this setting has the same message
What I've done to fix the problem:
- Ensured all settings on all other areas that are available match my phone.
- Did a "hard reset" (pressing the "power button" and the "home button" simultaneously until the phone "rebooted"
- Searched the web and the Apple Support site for fixes
Thus far, I have not read anything that either addresses this specific issue or tried anything that worked.
Any ideas?
iPhone 8 Plus, iOS 11.1, 256GB model; Verizon carrier