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It won't let me update Pages, Numbers, and Keynote. What should I do so that I can update them?

Recently after updating my MacBook Air, I have not been able to update Pages, Numbers, and Keynote in the Appstore. It is rather frustrating because every time I click "update", it just gives me these messages: "this item is temporarily unavailable" and "we could not complete your request". As a person who likes to have everything on my MacBook running on the latest update, I am unhappy with not having these apps updated. Please help me to fix this problem.

MacBook Air, macOS High Sierra (10.13.1)

Posted on Nov 16, 2017 12:07 PM

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Posted on Nov 16, 2017 12:58 PM

Sarah,


I would literally sleep on this. But first I would set the options in System Preferences > App Store like so:

User uploaded file


(In fact I keep all these boxes checked, but the ones checked here are pertinent to your situation.)


Having done this, I would restart the computer. Just because. And then I would go about my normal business and wait for the problem to fix itself. Seriously.

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Question marked as Best reply

Nov 16, 2017 12:58 PM in response to sarahfromarmidale

Sarah,


I would literally sleep on this. But first I would set the options in System Preferences > App Store like so:

User uploaded file


(In fact I keep all these boxes checked, but the ones checked here are pertinent to your situation.)


Having done this, I would restart the computer. Just because. And then I would go about my normal business and wait for the problem to fix itself. Seriously.

It won't let me update Pages, Numbers, and Keynote. What should I do so that I can update them?

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