Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: 2 years of photos gone from Camera Roll after iOS 11.1.1 update

Hi,

on my iPhone 6, after the minor iOS 11.1.1 update, a little more than 2 years of recent photos completely vanished from the iPhone's Camera Roll under Albums tab in the Photos app.


After the update, the newest photo currently in the Camera Roll is taken Sep 1st, 2015!


However - all my photos up until today are visible in the automated albums (Collections) when selecting the Photos tab and browsing the Year - Collections up until latest date.


So in a way, 2 years of photos are still there, but they are definitely gone from my Camera Roll. This also applies when trying to select Camera Roll photos from inside the common social media apps, the latest photo is definitely the one I took on Sep 1st, 2015.


Apart from the Camera Roll bringing back good memories from 2015 - is this 'feature' noted by anyone else?


I have backed up my iPhone numerous times to iTunes after the major iOS 11.1 update, however only the most recent (post-11.1.1) restore point is visible in iTunes, meaning that I can't revert to a recent state where the Camera Roll was intact. Or maybe i should try restoring to the most recent point and hope that the Camera Roll is repaired.



Thanks,

puklars

iPhone 6, iOS 11.1

Posted on

Reply

Page content loaded

Nov 17, 2017 8:59 AM in response to puklars In response to puklars

I'd like to echo this. I've just updated to 11.1.2 and have lost a couple thousand pictures from my camera roll. (I do not have iCloud photo library enabled.) They are still on the phone - but not in the camera roll, which was my favored place for viewing and editing. Any ideas on what happened, or how to restore them?

Nov 17, 2017 8:59 AM

Reply Helpful

Nov 19, 2017 12:40 PM in response to puklars In response to puklars

Now, it suddenly strikes my memory that it is no coincidence that the Camera Roll photos are gone all the way back to Sep 1, 2015 - this is the very day I changed over from my previous iPhone to the iPhone 6 I currently use.


So - as an update of the symptom - this issue actually had all of the Camera Roll photos taken with my current iPhone 6 disappear.

Nov 19, 2017 12:40 PM

Reply Helpful
User profile for user: puklars

Question: 2 years of photos gone from Camera Roll after iOS 11.1.1 update