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Question: IPhone Keeps Freezing

I just tried updating my IPhone 7+ to IOS 11.3? (Whatever the latest update is) but I haven't been able to since it wont finish the download. What happens is the bar that shows you how far along the update is just stops 4/5 of the way to the end and will just stay there until the phone dies. I've tried restarting my phone but it continues to get stuck at the same spot, and since when I restart it brings me back to the "Press Home To Upgrade" screen. So I can't use my phone. If theres a fix please let me know

iPhone 7 Plus

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Nov 16, 2017 1:23 PM in response to JustTemporary In response to JustTemporary

What happens if you do a forced restart?

Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

Does that at least allow you to use the phone? If not, contact Apple Support for further advice or schedule an appointment at the Genius Bar.


Nov 16, 2017 1:23 PM

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Question: IPhone Keeps Freezing