This sounds like a provisioning issue on your Verizon account.
By any chance are you able to swap in a sim from a different phone or ideally from a different carrier and see if you get the same result?
Valerieb420 wrote:
Any time I try to call a toll free number on my iPhone 8plus I get an error recording. It says something like the verizon wireless customer you are calling is unavailable at this time. I have tried at least 8 different companies and numbers everyone does the same thing.
Did you contact your phone carrier and let them know?
Yes they tried some trouble shooting but didn’t change anything. Now they are telling me to contact Apple.
Can’t make toll free calls
