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Question: log in problem between users

High Sierra: I put in my password and I never get past the first letter. Computer randomly starts filling out the field and I can't erase. The only way I can log on is to reboot. It appears the computer is giving me a language prompt since it starts showing me other languages in a search field as well. When it happens, computer slows waaaaayyyy down. We just upgraded to high sierra. Sierra worked just fine. Thanks

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Nov 16, 2017 1:39 PM in response to fanner In response to fanner

Shut down

Disconnect all external devices

reset the smc

https://support.apple.com/en-us/HT201295


reset the NVRAM

How to reset NVRAM on your Mac - Apple Support


then boot into safe mode

https://support.apple.com/en-us/HT201262


then reboot normally with devices disconnected.

Nov 16, 2017 1:39 PM

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Question: log in problem between users