Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: log in problem between users

High Sierra: I put in my password and I never get past the first letter. Computer randomly starts filling out the field and I can't erase. The only way I can log on is to reboot. It appears the computer is giving me a language prompt since it starts showing me other languages in a search field as well. When it happens, computer slows waaaaayyyy down. We just upgraded to high sierra. Sierra worked just fine. Thanks

Posted on


Page content loaded

Nov 16, 2017 1:39 PM in response to fanner In response to fanner

Shut down

Disconnect all external devices

reset the smc

reset the NVRAM

How to reset NVRAM on your Mac - Apple Support

then boot into safe mode

then reboot normally with devices disconnected.

Nov 16, 2017 1:39 PM

Reply Helpful
User profile for user: fanner

Question: log in problem between users