Question: Replacement policy
My iPhone 8 was dead out of the box. Phone support was unable to get it to work so I had to bring it into an Apple store. Diagnosis confirmed a bad phone. The store offered to replace the brand new (but dead) phone with a refurbished one. I declined, and returned the phone. I wonder if this is standard Apple policy or did I just run into a glitch. I hear that Samsung makes nice phones.
iPhone 8, iOS 11.1