How do I get rid of the eligibility checker suspension?

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Level 1

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How do I get rid of the eligibility checker suspension?

I’ve been trying to order a new iPhone 6s Plus. When it was time to give my phone number, billing address, and ssn, I kept accidentally putting in the wrong billing address so I got this (pictured). It’s been at least 5 hours since I was given the “60 minute suspension”. Why is it still there even after an hour?

Posted on Nov 16, 2017 2:49 PM

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Answer 1

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Braguilar Author

Level 1

10 points

Nov 16, 2017 11:00 PM in response to rushalex23

I spoke to a worker at Apple and he said that there’s not really anything they can do about it, but he thinks that the best option would be to try to leave it alone for an entire day and then try again and see if it works

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Answer 2

Nov 16, 2017 10:59 PM in response to Braguilar

I am having this same issue! I've waited many hours but every time I try it still gives the same thing. If anyone knows anything please help!

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Answer 3

Nov 16, 2017 11:18 PM in response to Braguilar

I’ll give it a shot. Thanks!

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