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If your payment method is declined, or you have a billing issue in the App Store or iTunes Store

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Question: Please i have no unpaid balance. It just tells me to update my account details then something about billing error whenever i want to register my card to the app store. I don’t want to buy anything and I haven’t bought. i just want to register my car

PLease i have no unpaid balance. I just want to register my card with my AppStore incase i want to buy something but it keeps saying billing error. I have gone to the bank to check if my card is ok. They said yes that the problem is from my phone.

iPhone 6 Plus, iOS 11.1

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Nov 16, 2017 3:46 PM in response to Deenmaaaaa In response to Deenmaaaaa

You are not addressing Apple here. This is a user to user help forum.

If you can’t figure out what the issue is, you’ll need to contact iTunes Store Support directly.


iTunes Store official support, including billing and verification issues

https://support.apple.com/itunes

Nov 16, 2017 3:46 PM

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Question: Please i have no unpaid balance. It just tells me to update my account details then something about billing error whenever i want to register my card to the app store. I don’t want to buy anything and I haven’t bought. i just want to register my car