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See the "Turn on Restrictions" section in:
Use parental controls on your iPhone, iPad, and iPod touch - Apple Supporthttps://support.apple.com/en-us/HT201304
where it says:
If you forget your Restrictions passcode, you need to erase your device, then set it up as a new device to remove the Restrictions passcode. Restoring your device using a backup won't remove the Restrictions passcode.
An Apple employee will do exactly the same thing.
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Can Apple employees remove the restrictions password?