Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

11 points

Can't scroll to bottom of message

Recently, I have had a problem with my iPhone's Message app - when I receive a longer text, I can't scroll to the bottom of the message. Sometimes, I can somewhat forcefully pull and pull and pull with my finger to get down, but when I release, it pops me back up into a higher section of the message. Later, when more messages have been exchanged, I can scroll through the problem message without an issue.

I have an iPhone 6s and am running version 11.1.1

iPhone 6s, iOS 11.1

Posted on Nov 16, 2017 8:04 PM

Best reply

AppleJoe

Community Manager

Posted on Nov 17, 2017 12:33 PM

Hi IberianRider,

It sounds like you're having some trouble viewing messages coming into the Messages app. I want to help you get a look at your Messages.

Let's try forcing the app to close, and restarting your iPhone:
How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support
Restart your iPhone, iPad, or iPod touch - Apple Support

Are you able to view the Messages after taking those steps?

Let me know if that helps.

Thanks for using the Apple Support Communities.

View in context

1 reply

There are no replies.

Can't scroll to bottom of message

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up