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Level 1

10 points

ITunes 11.7 installation problems

I just bought the new IPhone 8 Plus which requires the last version of ITunes 11.7.

I need sync with ITunes in my PC Sony Vaio using Windows 10 Home 64 bit.

I downloaded from ITunes (64x) correctly, but the installation process fails, I have tried several times with no success.

The message I got "The installation of Apple Application Support did not complete successfully"

Then I have to click the "Finish" button, and I Try again and again.

What is the problem? What I need to do ? Can you help me?

iPhone 8 Plus, Windows 10

Posted on Nov 16, 2017 7:38 PM

Best reply

Level 10

119,391 points

Posted on Nov 17, 2017 7:49 AM

I assume you really mean iTunes 12.7. In any case, see Note 1 in the Removing and reinstalling iTunes and other software components section of turingtest2's excellent troubleshooting guide at:

or the Apple version at:

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ITunes 11.7 installation problems

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