Related Article

How to turn your Mac on or off

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Have white screen with gray circle with slash on MacBook Pro. How do I get my normal log in screen back?

Tried to download High Sierra on MacBook Pro. Now I have a white screen with a gray circle and a slash through it. How do I get past this and back to regular log on screen? Command option esc or turning off laptop doesn’t affect the white screen. Please help!

MacBook Pro (13-inch Early 2011), Before High Sierra

Posted on

Reply
Question marked as Apple Recommended
Answer:
Answer:

Hi,

When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.

Try reinstalling macOS using macOS recovery.

Posted on

Page content loaded

User profile for user: LydiaPL

Question: Have white screen with gray circle with slash on MacBook Pro. How do I get my normal log in screen back?