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Question: I ordered 2 iphone SE yesterday and was told when i got it that if i didn't like it because of the size i can return it. I want the iphone 6, 2 of those. My husband's hands r to biy for the screen.

I just need to know how to do this. Please help or have someone call me. ****

Tammy ****

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Nov 16, 2017 8:38 PM in response to ttodd0826 In response to ttodd0826

These are user-only forums. We don't have anything to do with product orders. Contact Apple directly:


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support: Contacting Apple for support and service including international calling numbers.


Nov 16, 2017 8:38 PM

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Nov 16, 2017 8:39 PM in response to ttodd0826 In response to ttodd0826

Please do not post your phone number in a public forum. This is a user to user forum, and anyone can harvest your number and use it to call you and try to scam you.


As to your question, Apple offers a 14 day no questions asked policy. You can read here how to return it and get a refund.

Returns & Refunds - Shopping Help - Apple

Nov 16, 2017 8:39 PM

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Nov 17, 2017 4:34 AM in response to Phil0124 In response to Phil0124

Good morning Phil0124,

Thank u for replying to my question and advising me about my phone number.

I wanted to also verify that i only opened 1 phone so my husband could hold it and it for sure is to small.

I am wanting to get the iphone 6 because ik they r bigger and i need 2 of them.

I can't return it to a Boost office and either pay the diffence? Or, do i have to return it to ups to have it sent back to u?

We just need a phone asap because of my husband job. Or, would i be able to just order 2of them and wait on the refund?

Nov 17, 2017 4:34 AM

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Nov 17, 2017 7:30 AM in response to ttodd0826 In response to ttodd0826

1. We are just users like yourself, you are not addressing Apple.


2. If you bought it directly from Boost, then you need to return it to Boost, and their return policy would apply which may be different to Apple's. If you bought them directly from Apple either online or at an Apple Store, then you need to return them to Apple as explained in page I linked to above, Boost will likely not take them in since you did not buy them from them.


3.You can order whatever you want now, and wait on the refund from Apple, if you paid with a credit card, it should be refunded to that. There's nothing stating you need to wait for the refund to order anything else.


For more information and more specifics I suggest you contact the Customer Service number.

Nov 17, 2017 7:30 AM

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User profile for user: ttodd0826

Question: I ordered 2 iphone SE yesterday and was told when i got it that if i didn't like it because of the size i can return it. I want the iphone 6, 2 of those. My husband's hands r to biy for the screen.