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Question: What is a Bonjour Malfunction when installing an HP Printer?

I have had my HP Officejet 5740e all-in-one printer working on my Mac for almost 2 years when all of a sudden my computer will not recognize it. I keep getting Bonjour Malfunction. I have tried uninstalling and reinstalling my printer, but I get the same error message.

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Nov 16, 2017 11:54 PM in response to beckyanne2002 In response to beckyanne2002

Have you recently updated or upgraded your MacOS? I like HP but they are sometimes a little slow in updating their drivers. If it has followed a recent MacOS update, you should talk to their technical section.

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Nov 16, 2017 11:54 PM in response to beckyanne2002 In response to beckyanne2002

Have you recently updated or upgraded your MacOS? I like HP but they are sometimes a little slow in updating their drivers. If it has followed a recent MacOS update, you should talk to their technical section.

Nov 16, 2017 11:54 PM

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Nov 16, 2017 11:53 PM in response to beckyanne2002 In response to beckyanne2002

I did upgrade operating systems and it still isn't working. I also had an update for HP and downloaded. Still not working. Thanks for replying.

Nov 16, 2017 11:53 PM

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Nov 17, 2017 12:06 AM in response to beckyanne2002 In response to beckyanne2002

Hello Becky,


I don't use Bonjour myself so I could not comment on your findings as related to it. But system updates are being activated far more frequently than in the past and even their latest may still not be up to date unless it actually says for what is your current MacOS. So I'd still suggest you contact HP directly.

As I don't know where you are, I can't recommend a contact point but they do have offices and technical people in all major countries.


Thank you for the help star.

Nov 17, 2017 12:06 AM

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Question: What is a Bonjour Malfunction when installing an HP Printer?