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Question: I am unable to open my iCloud account through system preferences

I am unable to open my iCloud account through system preferences. I am using 10.12.6 and keep getting this message when I enter my password?Un kown error

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MacBook Pro (15-inch, Mid 2012), OS X Mountain Lion (10.8.2), OS 10.6 Server, sharing prob.

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Nov 17, 2017 11:56 AM in response to Wajibu In response to Wajibu

Have you tried a restart?


As a test, try signing in from another admin user account and the Safe Mode using your normal account.


Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Nov 17, 2017 11:56 AM

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Question: I am unable to open my iCloud account through system preferences