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Question: mailbox sub headings does not work as described by apple technical notice. Drop down does not refresh and display new mailboxes so I am unable to create sub headings

Apple Mail: I am unable to create Sub Mailbox Headings. The drop down box does not show New Mailboxes added. This feature does not work on either a 2016 Mac Air and a 2014 Mac.

Please advise what the solution is or if this is a problem with the software

MacBook Pro with Retina display, iOS 8, Microsoft Office

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Question: mailbox sub headings does not work as described by apple technical notice. Drop down does not refresh and display new mailboxes so I am unable to create sub headings