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How to retrieve photos from itunes back up?

Hi! Good day! I just restored my iphone (SE) to its factory setting via itunes and of course I had it backed up there. After I've restored my back up, I noticed in my gallery, a 6 months worth of photo and videos is blanked out (all white). When I try to edit one white photo, a prompt message pops out "Cannot Load Photo There was an error loading this photo." I tried to restore my previous back up for the second time but no luck, I still got the same results. How can a retrieve those files? Some of those files are my notes. Thank you in advance for the help, will be much appreciated.

iPhone SE, iOS 11.1

Posted on Nov 16, 2017 11:18 PM

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How to retrieve photos from itunes back up?

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