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Question: Help with Mail program on macOS 10.13.1 High Sierra

Hi,

I upgraded my MacBook Air to macOS 10.13.1 High Sierra and now my Mail program is not working at all.

It crushes every time I try to start it.

What steps should I take to resolve this problem?

Please help!

Thank you

MacBook Air, macOS 10.13.1 High Sierra

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Nov 17, 2017 5:19 AM in response to NominalPlanet In response to NominalPlanet

OK, another thing to try:


1. Open Finder

2. Hold the option key and then select Go > Library from the menu

3. Go to Containers > com.apple.mail > Data > Library > Saved Application State

4. Remove the subfolder com.apple.mail.savedState

5. Try again to launch Mail

Nov 17, 2017 5:19 AM

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Nov 17, 2017 5:43 AM in response to Tim Lorenzen In response to Tim Lorenzen

I did everything you said.

I sent the subfolder com.apple.mail.savedState to Trash and emptied Trash.

I started Mail, it opened for half a second and crushed again.

.....

I rebooted my Macbook Air.

I clicked Mail, it opened and crushed again in a blink of an eye.

Sorry........


Any other suggestions maybe?... Please !!!

Thank you !!

Nov 17, 2017 5:43 AM

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User profile for user: NominalPlanet

Question: Help with Mail program on macOS 10.13.1 High Sierra