Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Screenshots are coming up as black screens since I updated to 11.1.1

Screen shot not working after 11.1.1 update.Also when switching between apps, screen shows



Black

Posted on

Reply
Question marked as Solved
Answer:
Answer:

That method only works on the older phones. Here are the instructions for all phones -



  • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

Posted on

Page content loaded

Question marked as Solved

Nov 17, 2017 4:31 AM in response to Tim Lorenzen In response to Tim Lorenzen

That method only works on the older phones. Here are the instructions for all phones -



  • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

Nov 17, 2017 4:31 AM

Reply Helpful
User profile for user: Shruti G

Question: Screenshots are coming up as black screens since I updated to 11.1.1