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Question: AirDrop problem backwards

Using Airdrop / My Mac finds my iPhone but my iPhone doesn’t see my Mac. It’s the same with my iPad too. it’s the same with other people too. my Mac sees them but they don’t see me. HELP

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Nov 17, 2017 7:12 PM in response to Chubno In response to Chubno

Hi Chubno,

Welcome to Apple Support Communities. I understand that when trying to use AirDrop with your Mac and your iPhone, your iPhone isn't finding your Mac, but the Mac is able to locate your iPhone. I also see that your Mac is able to locate other iOS devices, but those iOS devices are unable to locate the Mac. I know what a great feature AirDrop is to use and I'd like to help. I'd recommend reviewing the information in the resource below to ensure that both your Mac and iOS devices are set up properly for AirDrop.

Make sure that both devices can use AirDrop:

  • On Mac computers, choose Go from the menu bar in the Finder. If the Go menu includes AirDrop, that Mac can use AirDrop.
  • On iOS devices (iPhone, iPad, or iPod touch) open Control Center by swiping up from the bottom of the screen. If AirDrop is in Control Center, that iOS device can use AirDrop.

User uploaded file

Turn on and set up AirDrop

On Mac computers:

  1. Choose Go > AirDrop from the menu bar in the Finder. An AirDrop window opens. If Bluetooth or Wi-Fi is turned off, you'll see a button to turn it on. AirDrop turns on automatically when Bluetooth and Wi-Fi are on.
  2. To receive files from everyone instead of only those in your Contacts app, you can use the “Allow me to be discovered by” setting at the bottom of the AirDrop window.

On iOS devices:

  1. Open Control Center.
  2. Tap AirDrop, then choose whether to receive items from everyone or only from people in your Contacts app. Learn more.
Use AirDrop to send content from your Mac

Best Regards.

Nov 17, 2017 7:12 PM

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Question: AirDrop problem backwards